Account Opening
How long does it take for the account to be opened?
You can start using your account immediately after you have submitted your application. However, in our early phases, we are only allowing re-registration of our current customers. For more info check out our user guide.
Can I open multiple accounts?
Currently you can only apply for one LCY and one FCY (terms and conditions apply).
It’s the amount of money in your account that you can use or withdraw.
What is daily earned and accumulated interest?
Your daily interest is the interest earned on the full amount in your savings account for that day which is credited to your total funds at the end of the day, while your accumulated interest shows you the total amount your savings has earned you over time.
What is the Monthly Expense Overview Chart?
Your Monthly Funds Movement Chart refreshes at the start of each month. An empty chart will mean that you have not made any transfers for this month.
What is this Monthly Expense Overview Chart?
It is a tool to help you understand your monthly spending habits by categorizing your expenses.
How can I view and download my transaction history?
You can view and download a spreadsheet with your transaction history for the past 3 months on your home page.
On the same page, you can also choose to see your transaction history for a specific time frame.
Will my account be closed if I never use it?
Your account will become dormant after 1 year of inactivity. Your account will not be permanently closed but your interest rate will be zero percent.
